We are happy to announce the general availability of FlexCollect5®, the latest version of our platform. FlexCollect5® provides a fully visualized workflow layout, easing users’ ability to configure tasks, apply actions like payment program offers, customer communications or status updates at any step in the process. Whether you are automating specialty processes in your collections operation or implementing an entire loan modification workflow, FlexCollect5® puts all the controls in your hands.
We have also upgraded strategy simulation capability, now allowing previews of strategy runs to be displayed right on the underlying decision tree. Clients will continue to enjoy the advantages of running simulations on an active read-only replica of their production data while now seeing results in context and also being able to apply additional filtering per segment simulated.
FlexCollect5® is a critical milestone in the evolution of our platform, driven by our clients and the marketplace. The benefits to operators in collections, loan modifications and even portfolio management functions like credit line management are dramatically increased with this remarkable slate of features. And like all our platform enhancements, existing clients can receive FlexCollect5® with their current subscriptions.
All business processes can now be made consistently compliant by centrally managing all tasks with FlexCollect’s Workflow Management. Not only can you put compliant workflows in place, you can prove compliance with individual account-level audit trails for use in internal and external reviews. With increasing regulatory scrutiny of late, you can automate the manual tasks traditionally performed in audits.
FlexCollect is delivered as managed service solution, meaning no hardware or software to install. This pre-integrated approach speeds time to market to weeks versus months, eliminates up-front and on-going capital expenditure and reduces operating expenses. Given this and the platform’s unique ability to deploy comprehensive self-service strategies, this new release widens the gap between FlexCollect and the out of the box capabilities of most legacy collections systems.
No comments:
Post a Comment